Protect Yourself from Smishing Scams

Understanding and Protecting Yourself from Smishing Scams

Smishing, a portmanteau of SMS (short message services) and phishing, has become an increasingly common cybercrime. It involves deceiving individuals via text messages to steal sensitive information or install malware on their devices. In 2022, Americans lost an alarming $330 million to smishing scams, with a typical loss amounting to around $1,000 per victim​​​​.

How Smishing Scams Work

Cybercriminals employ various tactics in smishing scams:

  1. Social Engineering: Hackers send text messages that appear legitimate to trick recipients into clicking malicious links or providing personal information like usernames and passwords​​.
  2. Use of Malware: These scams often involve links that, when clicked, can install malware on devices, leading to data theft or fraud​​.

Common Types of Smishing Attacks

Smishing attacks can take various forms:

  1. COVID-19 Scams: Poses as health agencies offering information or financial aid related to the coronavirus​​.
  2. Financial Services Scams: Imitates banks or credit card companies to capture sensitive data such as Social Security numbers and passwords​​.
  3. Confirmation Scams: Uses fake confirmation requests for orders or appointments to gather login credentials or other sensitive data​​.
  4. Customer Support Scams: Pretends to be from trusted companies, directing victims to websites infected with spyware​​.
  5. Gift Scams: Promises fake contest winnings, leading victims to malicious websites​​.

Recognizing Smishing Attempts

To identify potential smishing texts, look for:

  • Suspicious Phone Numbers: Odd-looking numbers that don’t follow the standard format​​.
  • Urgent Requests: Messages that create a sense of urgency, typically from unknown sources​​.
  • Requests for Money: Messages asking for financial transfers or wire money​​.
  • Unfamiliar Prize Notifications: Winning notifications for contests you didn’t enter​​.

Real-Life Smishing Attack Examples

  • Tokyo Olympics 2020: Fake event tickets sold to steal personal and banking information​​.
  • United States Postal Service (USPS) Scam: Posed as USPS to compromise login credentials​​.

Preventative Measures and Responses

  • Never Respond: Avoid replying or clicking on links from unknown numbers​​​​.
  • Update Security Software: Ensure your device’s operating system and security apps are up-to-date​​.
  • Validate Suspicious Texts: If uncertain, verify the sender’s identity through official channels​​.
  • Reporting Smishing Scams: Contact law enforcement and file a complaint with the FCC or FTC if you suspect you’re a victim of smishing​​.


Smishing is a sophisticated and increasingly prevalent form of cybercrime that capitalizes on the trust people have in text messages. By understanding how these scams operate and recognizing their common tactics, individuals can better protect themselves and their sensitive information from these deceptive practices. Remember, vigilance and skepticism are key in combating these threats. If you suspect a smishing attempt, take immediate action to verify the source and report it to the relevant authorities.

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